Returns & Exchanges
At Material Good, we stand behind the craftsmanship of every item we curate. If you are not completely satisfied with your purchase, we offer a 30-day return window for items in their original, unused condition.
Return Process
- 1.Initiate Your Request
Log into your account portal or enter your order number on our returns page to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags and protective materials are intact to qualify for a full refund.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
- 4.Receive Your Refund
Once our quality control team inspects and approves your return, your refund will be processed to your original payment method within 5-7 business days.